Mr. Ben Polis was very professional and knowledgeable while at the same time approachable. Any attempts on my part to contact Mr. Polis with a question or concern were always answered either immediately or shortly thereafter. As with any insurance, my hope is to not need the coverage but I am confident that the policy I secured with Mr. Polis’ guidance will serve me well.
R. Young Lousiana
We contacted Ben about getting information on long term care protection. He talked with me over the phone and listened to our needs and asked intelligent questions about our situation. He offered to come to our home to meet with us to discuss different providers, programs, and levels of service. He was punctual, knowledgeable, and kept to his timeframe. He provided the information he promised and answered all our questions completely. He took an interest in us and suggested some helpful ideas for products. He went to bat for us with the underwriters when there was a question an worked to resolve the issue. Ben was professional, knowledgeable, thorough, and empathetic to us. He had stayed in touch since the policy was delivered. I have given his name and contact information to several of my friends and family who have been in the market for long term care coverage.
Joe K.Raleigh, NC
We just wanted to wish you a very Merry Christmas and a happy and safe New Year! Thank you for taking such good care of us this year and getting us set up with the long term care insurance — we could never have done it without you! Wishing you a wonderful 2017.
Bob & LoraRougemont NC
Like most individuals, I do not understand the complexities of insurance and, therefore, have a basic distrust of the industry. Due to the patience and detailed explanations of Ben Polis, I am now totally at peace with the long-term care policy that I just purchased.
From the very beginning, when he compared available policies through different insurance companies to the painstaking line by line explanation of the policy that I chose, Ben was patient and wanted to be certain that I truly understood every detail.
Ben was the consummate professional from start to finish. I have already recommended him and will continue to do so.
Bill LauerAdvance, NC
I have worked with Ben Polis for the past year. I had a medical issue that one insurance carrier was concerned about. Because of it, they wanted me to reapply in a couple of years. Ben asked around and did research on other insurance companies and came up with an alternative plan for me. He also suggested that we have my doctor write a letter about the medical issue. We had success and I now have long term care coverage. Thank you Ben for your persistence. It has been nice working with you.
Linda F.Raleigh, NC
Ben was very accessible and knowledgeable about LTC issues and he put me at ease from the start. As a retired educator in Georgia who is single, I felt unsure about making a decision on my own to change companies since their rates had increased substantially. He was able to give me perspective, as well as a stable option, which were both invaluable. Thank you, Ben!
Cathy RockoffWoodstock, Georgia
It is Election Day and the courts are closed, which creates an opportunity for me to write a note to thank you for the effort you put into teaching Pat and I about long term health care. Over the past-ten or fifteen years I had met with folks from USAA, Navy Mutual Aid, Banker’s Life, John Hancock and others who were trying to sell us on their policies, but you were working to help us understand what the coverage was all about and what our needs were going to be, which was a sales methodology that none of the others had used, but really matched our needs.
The upshot is that we feel we obtained a good product that will protect us as well as our families at a reasonable cost, and that your knowledge and experience brought us to understand what we needed to know to make a good decision, and guided us toward that decision.
We both valued your input, your knowledge, and your ability to help us evaluate the information you shared and the product choices you laid out to US: The bottom line is that your professional approach gave us confidence in you, your product, and your professionalism. It was a pleasure doing business with you.
K. Dane Mills, Attorney
I’m so happy that I finally got LTC insurance for my husband and myself. I dreaded getting started and Ben made it so easy for me. The application process was simple and smooth with Ben’s help. I now have peace of mind about our future. THANK YOU BEN!
Ben’s exemplary knowledge and professionalism is matched with a caring, kind, and patient manner. As a retiree, working with him distantly was made easier for me thanks to his availability via email and by phone. I highly recommend Ben!
I highly recommend Ben Polis based upon my experience in obtaining Long-Term Care Insurance with Mutual of Omaha. He is a very knowledgeable and dedicated professional agent. Although initially Mutual of Omaha did not give me the better premium rate based upon my medical records, he worked with the Company and provided the information required to get the lower premium amount. Without his assistance, such success may not have been possible. Throughout my dealings, I have very much enjoyed working with Ben and feel that others may benefit as well by using his services.